In order to stream content from ArtStreamingTV you need a broadband with a minimum bandwidth of 700Kbps, however, a bandwidth of 6Mbps or more is recommended. Remember that your streaming rates depend on network load in your home and could be affected by other users using the broadband connection at the same time. Viewers can test their connection speed by visiting http://www.speedtest.net; we recommend testing several times as bandwidth can fluctuate.
You are responsible for all costs charged by your mobile network and broadband providers and your Internet service provider.
Remember that streaming audio-visual content can use up a lot of data, so if your broadband package doesn't give you unlimited downloads you need to check that you have an adequate monthly data allowance.
Streaming live to mobile devices – iPhone, ipad and iPod Touch is possible. If you're using a3G mobile network, you'll need a connection speed of at least 180Kbps or higher - depending on what you want to watch and the device you're using.
The user has to Sign-up on ArtStreamingTV website and provide the following data: first name, surname, email address, country, age and a password. Shortly after submitting this information you will receive a confirmation e-mail to verify the process. After that you can simply Login with your username and password every time you return to ArtStreamingTV website.
A confirmation mail should be sent automatically to you as soon as you finish signing-up. If you don't receive it right away, it could be could be because of a typo in your e-mail address or the confirmation mail ended up in your spam folder. Please make sure your spam filter allows email@example.com to reach your inbox.
If you still cannot find your confirmation e-mail then try registering again with the same e-mail address or contact our team at firstname.lastname@example.org
Pay-to-Watch are content that requires payment before access is granted. There are two types of Pay-to-Watch content: (1) Pay-to-Watch Now: allows users to watch a event live, in addition to 48 hours access to the video once it becomes available On-Demand - counting from the first time the user press the video player ‘Play’ button. (2) Pay-to-Watch Later: grants 30 day unlimited access to all On-demand content available on the website.
Yes. Once the video becomes available on-demand, you will be able to watch as many times as you wish within a 48 hour period - starting from the time you first press the ‘Play’ button on the video player.
If you're unable to watch any live content which you've paid for, for reasons beyond your control (like a fault with your line, or your broadband speed isn't sufficient, or due to our fault), let us know within 28 days of paying for that content so we may offer you the opportunity to watch the event when it becomes available on-demand.
Yes. ArtStreamingTV is using Barclaycard merchant’s account for all card payment services. Barclaycard is a trading name of Barclays Bank PLC. Barclays Bank PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Registered in England. Registered No. 1026167.
ArtsStreamingTV is committed to protecting you in a manner that meets the requirements of the Data Protection Act 1998. The information you provide during the course of your online payment will be used by ArtStreamingTV only to keep a record of your payment. This record will consist of the cardholder's name and the invoice amount and reference number. Our company does not retain your card details; all such details will be processed and held by Barclaycard merchant only.